Profender USA products are warranted against manufacturer defects in materials and workmanship for a period of ONE (1) YEAR from the date of original retail purchase. Under this warranty, you will be able to direct your claims to Profender USA even in situations where you purchased the Profender USA Product from a third party dealer.
Warranty only covers the initial purchaser and will not transfer to second-hand users.
Profender USA does not honor any warranty claims that are not accompanied by the original documentation or products purchased from an unauthorized dealer. Failure to provide the required invoice, images and/or warranty claim form will result in the denial of the warranty claim. NO EXCEPTIONS.
This warranty does not cover: scratches on the products; damages caused by accident, abuse, neglect, shock, improper use or storage of the product; unauthorized modifications or repairs; normal wear and tear or aging of the product such as discoloration. Damage caused by loose or over-tightened components will be exempt from warranty. OFF-ROAD USE ONLY. Do not use this product on vehicles which will be driven on public roads.
KEEP YOUR FACTORY SUSPENSION. Profender USA will not provide temporary components to replace parts sent to Profender USA for inspection. The retrofit of any mounting brackets will void the warranty.
All shipping charges are the responsibility of the sender. No Exceptions. Profender USA will ONLY cover shipping on approved warranty claims back to the customer.
Profender USA components are not completely torqued out of the box. It is the responsibility of the owner to set up jam locks (coil overs) and fasteners that mount the reservoir or shock mounts.
No Profender USA reseller, distributor, agent or employee is authorized to make any modification, extension, or addition to this Limited Product Warranty. If any term contained herein is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.
For any warranty claims please email us at [email protected] to start a claim.